Whitby HVAC Pros ("we," "us," or "our"): we built this website to make requesting home comfort services simple, and that starts with being clear about your data. The sections below outline what personal information this site collects, why we collect it, how it is protected, and the choices available to you.
Information We Collect
Personal information reaches us mainly through the forms you complete. A typical request includes your name, a phone number where you can be reached, an email address, the address of the home requiring service, and a brief note describing the issue or project. Nothing on this site collects personal data without your input.
Putting Your Details to Work
We keep the uses narrow and practical. Information from your request supports communication about that request: replies to your questions, quotes for the work, appointment reminders, and coordination of service visits. Your details are never used to build advertising profiles, and we make no exception to this rule.
How We Protect Your Information
Good stewardship of your information guides our practices. Only employees and service partners with a direct role in serving you may see your details, storage is protected by safeguards suited to its sensitivity, and outdated records are purged on a regular schedule. We do not sell, share for marketing, or trade the information you entrust to us.
Cookies on This Website
Cookies quietly do the background work of the web, and this site uses them sparingly. Their roles here include making sure the site displays and functions as intended and collecting aggregate information about visits. If you would rather not allow cookies, your browser can be set to reject them automatically; some site features may then work less smoothly.
Analytics and Your Privacy
Site improvement starts with listening, and analytics is how a website listens. We rely on privacy-friendly tools that report overall patterns, such as traffic levels and popular content, without building profiles of individual people. You are a visitor to us, not a data point to be tracked across the internet.
Access, Correction, and Deletion
Should you change your mind about the information you shared, the door is open. Contact us using the details below to review what we hold, request corrections, ask for deletion, or opt out of future messages. We treat every such request seriously and confirm once the change has been carried out.
Contact Us
Whatever your privacy question, large or small, it will receive our attention. You are welcome to write to us about this policy, about information we may have about you, or about anything else covered on this page, using the details below:
Whitby HVAC Pros
Email: [email protected]
Whitby, ON